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Privacy Policy
By accessing or using this website, you agree to the terms of this Privacy Policy. We are committed to respecting the privacy of users entering this site and we recognise the importance of the responsible use of information collected on this site.

The purpose of this policy therefore is to explain to you the nature of the information we record and store about you and the way in which it is used. We reserve the right to alter the policy from time to time at our sole discretion.

To protect your privacy, we have adopted the following principles:-

Personal Information
We collect personally identifiable information when you initially register to use the MyITHelp.Info service. The information we collect about you includes your name, company details, business telephone number and e-mail address.

Your personal information is securely stored off site.

Why we collect information
We keep the data about you in order to:
  • Monitor the usage of MyITHelp.Info for publicity purposes, to develop the service further and to apply for future funding (where appropriate).
  • Inform you as MyITHelp.Info develops and of other relevant services, or products, promotions and services.
  • Provide you with access to a message board and a repository of previously asked questions.
  • Allow you access on an ongoing basis to questions you have asked - in order to build up your own individual learning portfolio.
Your personal information is securely stored off site.

Abuse of the System
The pricing system is structured so that individual users and organisations can use the system. If individuals ask more than 15 questions in a one-month period this will be flagged up and users will be contacted to ensure they have registered for the appropriate level of service they require.

Security
Your registration details are password protected for your privacy and security. We may record or monitor any telephone calls between us or any e-mails that you send to us for security purposes.

Data Protection Act 1998
The Data Protection Act defines the legal responsibilities of data users including MyITHelp.Info. The Act governs the collection, storage, use and transfer of personal data, for example, name, address, e-mail address etc.

Updating Data
Registered users on the site can update their profile and registration details via the website.

Links
MyITHelp.Info may be linked to other relevant sites and where this is the case, this Privacy Policy will not apply to those other sites once you have entered them.

Cookies
MyITHelp.Info use Cookies to make visiting our site easier. Cookies allow us to save passwords for you so that you will not have to re-enter them the next time you visit. So you will not be required to re-register in order to access information on the MyITHelp.Info website.

Newsletter
We maintain a strict spam-free policy. Your e-mail address will not be sold to a third party but we may contact you from time to time, to keep you posted about how the MyITHelp.Info service is developing and to ensure you have been happy with the level of service you have received.

Privacy Policy Changes
If we decide to change our Privacy Policy, we will post those changes on this web page. When visiting this web page you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

 

 

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